Family Separation


At Customers First Mortgages & Insurance we understand the emotions and trauma of going through family separation. Often communications can be strained with ex partners and the whole situation becomes quite stressful.

It is important to get a feel for what your life will look like in a post separated environment, including your capacity to pay off debts when a joint income suddenly becomes a single income.

Please view our slide presentation for hints and tips on protecting your credit rating during family separation.

For any other enquiries around refinancing following a family separation please do not hesitate to contact us by phone or email, or simply request our staff to give you a call back.

Contact our Credit Advisors for assistance!

Customer Information Form

Download our Customer Information Form. This Form will take no more than 10 minutes to complete.


Please return completed forms by email to

or fax to 02 9625 3884.

This will allow our consultants to perform a complete analysis of your borrowing capacity and provide appropriate advice for your personal circumstances.